Everything You Need To Know About Your Product Delivery
The action of delivering. You know that thing you bought and want delivered to your home? Keep reading. You don’t want to skim past this stuff.
The Colorific team works hard to ensure you receive orders as soon as possible! We have answers for all those questions lying in the back of your mind.
What is the cost of shipping?
We deliver all our products at a low-cost, Australia-wide flat rate of just $10! We also provide free shipping
for orders over $100 for those big spenders.
How long will it take for my item to arrive?
Most items are shipped within the next business day of payment and will be conveniently delivered to your home. Or office, if you’ve got a boss who doesn’t mind that you play with Rev Racerz at your desk.
Deliveries take place Monday - Friday during normal business hours.
What happens if I get a broken product?
If anything were to happen to your package email us at firstname.lastname@example.org and our team will get back to you.
Where does the package get dropped off?
Our couriers offer door-to-door service, so please have someone open the door to sign for your items. Otherwise, your products are fair game and the courier probably has kids of their own. Couriers will not leave parcels unattended.
If you cannot be available to accept your delivery, you may contact the courier directly to provide them with an ‘Authority to Leave’ the goods unattended. In this instance, liability for any loss, theft, or damage to your item is waived.
What type of courier drops off the package?
We use carriers that are both convenient and cost-effective, including Australia Post, Toll and other select courier services.
Can I pick up my product at the company?
Unfortunately, customer pick-ups cannot be accommodated. So, please don’t show up at our offices looking for your purchases. We can only offer you a cup of tea, at best.
Estimated Delivery Time
- Melbourne - Approximately 1-3 business days
- Sydney, Adelaide - Approximately 2-5 business days
- Brisbane, Perth - Approximately 3-7 business days
Tracking Your Order
Once your order has been shipped, you will receive an email with your tracking details, and instructions for how to track your order. For any queries relating to tracking, please contact the Colorific Customer Service Team.